Job Description
Position: Restaurant Outlet Manager/ Assistant Manager
Salary Range: RM 4,500 – RM 6,000
Location: Midvalley Megamall, KL
Nature of Business: F&B
Benefits :-
- Allowance
- Meal provided
- Staff discount
- Annual Leave starting from 8-18 days
- Medical reimbursement, birthday leave
- Attractive salary package, annual increment, and career advancement
Job Responsibilities :-
- Provide a high quality of service and deliver excellent dining experience to customers.
- Familiar with the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
- Responsible for outlet sales targets and KPIs include overall cost, i.e. food cost and labor cost.
- Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service.
- Respond to the customer or team members’ comments and feedback professionally.
- Ensure sufficient stock for daily operation; stocks and ingredients keep fresh and follow FEFO (first expired first out) system.
- Responsible and ensure outlet safety, cleanliness, hygiene are kept in high standards.
- Ensure respective section in the outlet follows the SOP manual and executes accordingly.
- Responsible for outlet workforce arrangement, managing outlet recruitment and training; scheduling and reporting shortage or excess of the workforce to Area Manager regularly.
- Good knowledge about all menus, able to explain clearly to team members during training.
- At least 2 year(s) of working experience in the related field is required for this position.