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Online Customer Service 在线客服人员 – PH

Job Description:
* Candidates fluent in Mandarin listening, speaking, reading preferred as role requires candidate to deal with Mandarin speaking clients.
* Online support and answer customer and any other matter as requested.
* Interact with various internal department to resolve customer issues.
* Typing Mandarin fast and accurately to handle daily live chat with customers.
* Carry out any extra assignment given by the superiors.
* Able to work on monthly shift rotation including night shift.
* Candidate must be willing to work in the Philippines.
* Candidate possess strong responsible, self-disciplined, independence, teamwork, customer oriented, loyalty character is encouraged to apply.
* Candidate must possess at least Primary/Secondary School/SPM/”O” Level, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree
/Post Graduate Diploma/Professional Degree in any field.

Requirement :-
* Age : Below 35 years old
* Required language(s): Mandarin, English
* At least 1 Year(s) of working experience in the related field is required for this position.
* Required Skill(s): interpersonal skill, communication skill, problem solving skill, analytical skill, Microsoft Office, typing fast.
* Preferably Junior Executive specialized in online customer service, telemarketing or equivalent.

Benefits for Employees:
* Attractive Taxed Salary + Monthly Allowances + Monthly Incentives
* Taxed Free (Annual Income Tax paid by Employer)
* Night shift allowance will be provided.
* Birthday allowance.
* Accommodation, meals and transportation to work will be provided.
* Provide 4 returned air ticket to Malaysia per annum.
* Minimum 1 month year end bonus.
* Filing income tax, social welfare insurance and medical insurance in accordance with the Philippine Decree
* The company provides 50% Medicaid (6000 Peso)

* 必须能的说流利的普通话和听力,阅读作为首选,需要与普通话客户打交道
* 在线支持并按要求回答客户和任何其他事项
* 与各个内部部门互动以解决客户问题
* 快速准确地打字(中文),以便与客户进行日常实时聊天
* 执行上级给出的任何额外任务
* 愿意接受进行月班轮换,包括夜班
* 必须愿意在菲律宾工作
* 具有强烈的责任感,自律,独立,以客户为导向
* 候选人必须至少拥有小学/中学/ SPM /“O”Level,文凭/高级/高级/研究生文凭,学士学位/研究生文凭/专业学位
* 无需经验,提供在职训练

工作要求
* 年龄 : 35岁以下
* 所需语言:普通话,英语
* 所需技能:人际关系技巧,沟通技巧,解决问题的能力,分析技能,Microsoft Office,快速打字

员工福利:
* 高薪酬 +每月津贴+每月奖励
* 免税 (由公司支付)
* 将提供夜班津贴
* 生日津贴
* 提供住宿,餐饮和交通工具
* 提供每年4张马来西亚往返机票
* 至少1个月的年终奖金
* 根据菲律宾法令提交所得税,社会福利保险和医疗保险
* 公司提供50%医疗补助(6000菲律宾比索)

Please Apply Now